Ukuthumela ngenqanawa kunye nokulandelela

Ibhalwe ngu: Iqela le-WOA

|

|

Ixesha lokufunda 2 me

Wamkelekile kuthungelwano lwethu olungenamthungo kunye namava okulandelela umkhondo! I-odolo yakho iya kuthunyelwa kwihlabathi jikelele kusetyenziswa i-imeyile eqinisekisiweyo yamazwe ngamazwe, iqinisekisa inkqubo yokuhanjiswa ekhuselekileyo nethembekileyo. Gcina iithebhu kwiphakheji yakho yonke inyathelo lendlela kunye nenkqubo yethu yokulandela umkhondo. Akukho mfuneko yokuthunyelwa ngokukhawuleza - sibeka phambili ulwaneliseko lwakho kunye noxolo lwengqondo.

Sithumela kwewaphi amazwe?

Sithumela ngenqanawa kwihlabathi jikelele yamkela kumazwe ambalwa afana ne-Ucrania, iRashiya, iNorth Corea kunye nezinye iZiqithi.

Uyabonelela ngenqanawe ekhawulezileyo?

Hayi, ukuthunyelwa ngokukhawuleza (DHL, FEDEX,ETC...) ukusuka eSpain ukuya kulo naliphi na ilizwe emhlabeni kubiza kakhulu (ngaphezu kwe-50 €)

Yeyiphi indlela yokuthumela oyisebenzisayo?

Sithumela ngeposi eqinisekisiweyo yamazwe ngamazwe. Oku kuthunyelwa kuza nenombolo yokulandelela

Biza malini ukuhambisa?

Sinemali ephantsi yokuthumela ngenqanawa. Ukuthunyelwa kwasekhaya yi-6.50 kunye nokuthunyelwa kwamanye amazwe phakathi kwe-5.50 € - 9.50€

Ithatha ixesha elingakanani ukuba ipakethe ifike kum?

Oku akunakwenzeka ukuqikelela. Ixesha lokuthumela kunye nexesha lokuhambisa lixhomekeke kwiinkqubo zamazwe akho kunye nexesha elithathayo kwiinkonzo zakho zeposi ukuhambisa. Oku kunokuba naphi na phakathi kweveki ezi-1 ukuya kwezi-4, kuxhomekeke kwindawo ohlala kuyo

Ndingenza ntoni ukuba ipakethe ayifikanga kum emva kweeveki ezi-4?

Qhagamshelana ngoko nangoko ne-ofisi yakho yeposi yasekuhlaleni. Ukuba ubungekho xa bezama ukuzisa, baya kuyigcina iphakheji eofisini kangangeentsuku ezili-14 emva koko ithunyelwe kuthi. Bekufanele ukuba bashiye isaziso kodwa ngamava ethu ukuba bayalibala ukwenza oku amaxesha amaninzi. Ukuqhagamshelana nathi malunga nemeko yephakheji yakho akusayi kunceda kuba sinolwazi olufanayo onalo.

Iphakeji yam ibiwe, kufuneka ndenze ntoni?

Ukuba ipakethe yakho ibibiwe, kufuneka uxele oko emapoliseni. Usithumelela ikopi yengxelo yamapolisa kwaye siya kukuthumelela iphakheji entsha. Amagunya kwizinto oziodolileyo kwiphakheji yokuqala aya kuguqulwa

Ipasela yam ibilahlekile eposini

Ngelishwa, oku kunokwenzeka. Ukuba oku kunjalo, kufuneka uqhagamshelane nathi kwaye siya kufaka ibango kunye neenkonzo zeposi kwaye sikuthumelele iphakheji entsha ngokukhawuleza. Amagunya kwizinto ezikwiphakheji yokuqala aya kuguqulwa

Ipakethe yam ifike ingenanto, ndenze ntoni?

Oku kunzima kancinci. Sasinabathengi abambalwa abazama ukutsala ukuba sifumane izinto zasimahla ngoko ke silumke kakhulu ngayo. Into yokuqala ekufuneka uyenzile, ukuba iipakethi zifika kwaye ubone ukuba zivuliwe, thatha umfanekiso kwaye usithumele kuthi xa ubona ukuba akukho nto ngaphakathi. Into yokuqala esiya kuyenza kukuguqula amandla ento (ii)nto esikuthumelela yona kwaye emva koko siya kulungiselela ukuthunyelwa okutsha.

Umkhondo wam awushukumi

Oku kuqhelekile. Ukulandela umkhondo kuyema xa ipakethe ishiya iSpain kwaye kufuneka ihlaziywe ngamazwe akho ngeenkonzo zeposi zasekhaya nje ukuba zithathe indawo kumasiko. Nangona kunjalo kumazwe aliqela iinkonzo zeposi azenzi loo nto kwaye iphakheji yakho iya kuhanjiswa phambi kokuba ukulandelela kuhlaziywe. Ungaqhagamshelani nathi ngale nto kuba akukho nto sinokuyenza ngayo. Sinolwazi olufanayo onalo kwaye sinokubanga kuphela emva kweeveki ezi-4

Khange ndifumane ikhonkco lokulandela umkhondo

Ikhonkco lokulandela umkhondo lithunyelwa kwinto nganye ebonakalayo. Ukuba u-odole imveliso yedijithali, ungafumana ukhuphelo kwiakhawunti yakho yevenkile. Qinisekisa ukuba ukhangele i-imeyile yakho yoqhagamshelwano oyinikezile kwi-akhawunti yakho kunye nefolda yakho ye-spam

Ndingaqhagamshelana njani nenkxaso?

Kulula kakhulu, ikhonkco elingaphezulu kwephepha okanye iqhosha elingezantsi kolu luhlu

UXHASO LWABATHENGI


Inkxaso yethu yabathengi ifumaneka KUPHELA ngengxoxo/inkqubo yetikiti onokufikelela kwiqhosha elingezantsi


Iiyure zethu zokuvula zezi:

NgoMvulo ukuya kuLwesihlanu: 9.00am ukuya 19.00h ngexesha lasekuhlaleni leSpanish  (yamkele ngeeholide)


Iimpelaveki zivaliwe (kodwa ungashiya umyalezo oza kuphendulwa ngomvulo)